Any company that uses computers to conduct business occasionally experiences IT problems. In many cases, in house technicians can fix the issues without the assistance of IT consulting services. However, there are also times when in house technicians address seemingly minor problems that are actually caused by larger ones – problems that a managed services provider should address. If a business is experiencing the following issues, it should meet with a consultant before the problems become more complicated.
Several Systems are Patched Together and Working Poorly
Instead of implementing new hardware, or having a legacy system professionally maintained; some companies patch an IT system together with various makes of hardware which capabilities do not synergize as well as they should. The result is a makeshift system that meets some needs and not others. The greatest disadvantage of such a system is its effect on productivity – a disadvantage that could result in thousands of dollars in lost revenue annually. Investing in a new system is the most affordable option in the long run.
Frequent Computer Crashes
If a company experiences frequent computer crashes, it may be because the network is unable to handle the workloads that it receives. In many cases, the solution is to scale up by adding one or more servers that will handle the workloads – a task that a managed services provider can assist with.
No More Room for Onsite Data Silos
Due to the offsite data storage that is available via cloud computing, storing data in onsite data silos is becoming a thing of the past. Providers of IT consulting services that offer applications on a Software as a Service (SaaS) model allow customers to store data from the applications with the service provider. Offsite data storage is a practical solution for almost every type of data that is stored onsite. The only exception is data that can not be shared with third parties (eg classified data).
Projects Frequently Run Over Schedule
Just as IT systems are sometimes patched together, project management systems are also. Instead of using cloud-based project management software, some companies attempt to share project information via email and spreadsheets. Even for small projects, these tactics produce a disorganized body of information that is not accessible in real time, and limit the ability of managers to track the progress of workers. Implementing a web-based management system eliminates these problems.
No Disaster Recovery Plan
By not having a disaster recovery plan, a business gambles with its future. If a disaster destroys the IT network of a business, statistics show that the business is likely to close its doors as a result of data loss, and the inability to restore the system in a short period of time. Implementing a disaster recovery plan allows a business to have its network up and running within five days of the disaster.
Knowing when to request the help of an IT consulting services provider is often difficult, but if a company experiences the issues the above, it should meet with a managed services provider before the problems get worse. Fixing IT problems requires a financial investment, but the cost of not resolving them often outweighs the cost of resolving them.