Many companies find that they do not have sufficient time or enough room in their budgets to employ a full-time employee to manage their database. As a result, they choose a professional remote database administration (DBA) company to maintain their company's system. As technology has become more sophisticated, the capabilities of remote DBAs has grown. Rather than simply serving as a troubleshooting and upgrading service, they can be more proactive. With specialized software and expert knowhow, some companies are taking a more proactive approach. They are able to learn about and correct a problem before it becomes a significant problem that affects the business. There are typically four parts to the proactive approach: an analysis engine, reporting feature, a monitoring system and a performance check. When all of these parts are used together, the remote DBA will know if and when there is a problem that needs to be addressed. Once the problem is addressed, a solution can be developed and implemented.
One way to make sure a system is performing up to its potential and does not create catastrophic problems is to do a health check every day. This can be done through a remote DBA. The information is collected and reported on daily basis through a special program. Routine and unusual items are digitally relayed to a professional who looks at the information, understands what the reports means and how to interpret them. This data is reserved for future reference as needed. An analysis of the information is done routinely.
Should a problem arise, the daily health check will alert the specialist that something needs to be checked. For example, there could be a power failure at the place of business which prevails a system back-up, or an alert that the system is not performing at its peak ability due to a bottleneck. When necessary, reporting mechanisms will alert the remote DBA when database licensing needs to be renewed or if the system's storage capacity is reaching its limits.
The remote DBA takes the necessary steps to evaluate the seriousness and importance of the problem and determines what type of action is needed. The business owner is alerted to any significant issues. Once a solution is determined, it can be implemented. For example, remote database performance tuning may be necessary to remedy the problem or an upgrade in software may need to be installed.
By taking a proactive approach, the potential for problems will remain small and the interference of day-to-day operations will also remain small. Trouble areas can be rerouted. Repairs and upgrades can often be done while using an alternate part of the system without disabling the company's routine business.